Shipping Policy

Thank you for shopping at SIKASUTBOLA! Please review our shipping policy before placing your order to understand our shipping rates, processing times, and delivery procedures.

1. Shipping Coverage & Charges

We offer shipping throughout Malaysia, with international delivery available upon request.

For international orders, shipping charges and estimated delivery timelines will be confirmed before proceeding.

2. Processing & Delivery Times

Order Processing

Processing times depend on product availability:

• In-stock items: Processed within 1–3 business days.

• Pre-order items: Require 10–15 business days for processing before dispatch.

Estimated Delivery Times

Once your order has been dispatched, estimated delivery times are as follows:

Please note: All delivery timelines are estimates and exclude order processing time. Actual delivery times may vary due to courier delays, public holidays, or unforeseen circumstances.

3. Order Tracking

Once your order has been dispatched, tracking information will be provided via email or WhatsApp.

Please ensure that your shipping address and contact details are accurate when placing your order.

Important: Changes to your shipping address may not be possible once your order has been dispatched.

4. Shipping Issues & Damaged Orders

If you experience any issues with your delivery, we're here to help.

Delayed or Lost Parcels

If your parcel is delayed or lost during transit, please contact us with your order number and tracking details so we can assist you.

Incorrect or Damaged Items

If you receive an incorrect or damaged item, please contact us within 7 days of delivery.

Any approved returns or exchanges will be handled in accordance with our Refund Policy.

5. Contact Us

For shipping-related questions or assistance, please contact us:

Email: sikasutbola@gmail.com

Thank you for your support and for shopping with SIKASUTBOLA!